Shipping policy

Thank you for shopping with Instant Locs Machine™, owned by Dread House LLC. Please review our shipping and delivery terms before placing your order.

⸻

📦 Processing Times

    •    Standard machines and accessories ship within 5–7 business days after payment is received.

    •    Custom builds and handmade painted editions require 3–6 weeks of production time before shipping.

    •    Orders are processed Monday through Friday, excluding holidays.

⸻

🌍 Shipping Methods & Delivery

    •    We ship domestically within the United States and internationally where available.

    •    Shipping carriers may vary depending on destination and product size.

    •    Delivery times depend on your location and the carrier’s schedule. Once shipped, tracking information will be provided.

⸻

🚚 Shipping Costs

    •    Shipping costs are calculated at checkout based on destination and weight.

    •    Customers are responsible for all applicable shipping fees, customs duties, and import taxes.

⸻

⚠️ Shipping Delays & Responsibility

    •    Dread House LLC is not responsible for delays caused by carriers, customs, or unforeseen circumstances once an item has been released to the shipping provider.

    •    We are also not responsible for lost or stolen packages after delivery confirmation.

⸻

🔧 Warranty Repairs & Returns

    •    All sales are final and non-refundable.

    •    Machines include a 6-month limited repair warranty against manufacturer defects.

    •    Customers are responsible for paying shipping costs both ways for warranty repairs.

    •    To begin a warranty claim, contact info@instantlocsmachine.com for instructions.

⸻

✅ With this page, you’re covered:

    •    Customers know exactly when to expect delivery.

    •    You’re not liable for carrier/customs delays or stolen packages.

    •    It matches your 6-month warranty + non-refundable terms